Due to our well-resourced and experienced team and partnerships Qhama is able to offer four core services in the housing and property space.
As an accredited social housing institution, Qhama is involved in the development of following housing instruments
The company has in place a range of policies, procedures, and systems, which guides its operations and ensure adherence to corporate governance. These can be categorized in:
| Administrative Policies | Tenants Management Policies |
|---|---|
| Staff Recruitment Policy | cyTenants Marketing Poli |
| Remuneration Policy | Tenants Admission Policy |
| Leave Policy | Debt Management Policy |
| Grievances and Disciplinary Procedures | Complaints Management Policy |
| Rental Collection Policy | Disputes Management Policy |
| Finance Management Policy | Tenants Participation Policy |
| Internal Audit Policy | Tenants Eviction Policy |
| Property Maintenance Policy |
To ensure good governance and participation of tenants to facility management the Board has taken a decision to provide a tenant participation platform to all social housing developments, in the form of a Tenants Committee.
