The company has in place a range of policies, procedures, and systems, which guides its operations and ensure adherence to corporate governance. These can be categorized in:
Administrative Policies | Tenants Management Policies |
---|---|
Staff Recruitment Policy | cyTenants Marketing Poli |
Remuneration Policy | Tenants Admission Policy |
Leave Policy | Debt Management Policy |
Grievances and Disciplinary Procedures | Complaints Management Policy |
Rental Collection Policy | Disputes Management Policy |
Finance Management Policy | Tenants Participation Policy |
Internal Audit Policy | Tenants Eviction Policy |
Property Maintenance Policy |
To ensure good governance and participation of tenants to facility management the Board has taken a decision to provide a tenant participation platform to all social housing developments, in the form of a Tenants Committee.