Qhama is a fully accredited and female lead non-profit company established as a special purpose vehicle for social housing and related housing instruments. The company is 100% black owned.
Qhama was established in October 2013 and in February 2014 it was accredited by the Social Housing Regulatory Authority (SHRA) as a Social Housing Institute. The company is based in Port Elizabeth and has satellite office in East London, Eastern Cape
The company has in place a range of policies, procedures, and systems, which guides its operations and ensure adherence to corporate governance. These can be categorized in:
|Administrative Policies||Tenants Management Policies|
|Staff Recruitment Policy||cyTenants Marketing Poli|
|Remuneration Policy||Tenants Admission Policy|
|Leave Policy||Debt Management Policy|
|Grievances and Disciplinary Procedures||Complaints Management Policy|
|Rental Collection Policy||Disputes Management Policy|
|Finance Management Policy||Tenants Participation Policy|
|Internal Audit Policy||Tenants Eviction Policy|
|Property Maintenance Policy|
To ensure good governance and participation of tenants to facility management the Board has taken a decision to provide a tenant participation platform to all social housing developments, in the form of a Tenants Committee.